All returns must me made within 21 days of purchase
We offer free returns or exchanges of purchase for faulty or damaged items.
The customer is responsible for the shipping cost for exchanged items.
- Discounted items are final and cannot be returned or exchanged
- Returned items must be returned in original packaging
- Returned items must have no visible signs of wear or use
To initiate a return or exchange, please complete the following steps:
Your steps should be laid out clearly, linking to relevant pages, such as your online portal.
- Login to our online return portal using your email address and order ID.
- Choose the products you wish to return or exchange from your order.
- Print the prepaid shipping label that you will receive by email.
- Send all items back to us using the label provided.